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We Work to Protect You in a Variety of Ways
Behind the scenes Click Protection System The Click Protection System tracks click and search patterns across many data points, including IP address, the time of the search, the time of the click, and user session information. In addition to this technology, we have an internal group of dedicated analysts who update the filters to address problematic new click patterns. Pricing Discounts There's nothing you need to do to take advantage of these pricing discounts. Discounts are applied automatically based on Yahoo!'s pricing technology. Learn more about pricing discounts. Blocked Domains As you know, with Sponsored Search your ads can appear in Yahoo! search results as well as search results throughout the Yahoo! distribution network. In addition, if you choose the Content Match option your ads can appear alongside content on Yahoo! or throughout the Yahoo! distribution network. Blocked Domains lets you specify sites on which you don't want your ads to appear, whether they're competitors of yours, or have products or content that you don't want associated with your brand. Blocked Domains lets you block up to 500 domains. These can be an entire domain, a subdomain, or up to two subdirectories per domain. For more information on when and how to use Blocked Domains click here. Targeting With the goal of sending you even better-targeted traffic, we've released several features to help increase your account's overall performance. With a few clicks on your keyboard, you can now 1) target your ads to certain demographics; 2) set targeting preferences for when you would like your ads displayed that make the most sense for your business; and 3) further pinpoint who sees your ads using enhanced geo-targeting features. Here's how: Demographic Targeting Ad Scheduling Enhanced Geo Targeting To learn how to set up Geo-targeting click here. Blocked Continents If intercontinental traffic is important to your business, you can choose to change your continent blocking settings. Click here for instructions. Click Filter Report The new report will be available in your account interface and provide information on the number of clicks on your ads that our Click Protection System has identified as invalid, and, as a result, were not charged to you. You can run the report for your entire account or your individual campaign. You can customize the columns in your report to show data such as impressions, invalid clicks, invalid click rate, and average cost per click. If you have multiple accounts, the report can display data from all of your accounts simultaneously. Ad Delivery Report In addition to providing visibility into the domains within our network, the Ad Delivery Report can help you decide which domains to block using our Domain Blocking Feature. If you are using either Conversion-Only Analytics or Full Analytics, the report can show you how domains perform according to metrics such as conversions, click-through rate (CTR), or revenue on ad search (ROAS). ADR FAQs Can you provide historical performance data for these partners (prior to launch of the Ad Delivery Report)? We are unable to provide performance data on partners (or domains or URLs) on dates prior to the launch date of the Ad Delivery Report. Does the Ad Delivery Report show billable clicks only? Where are the invalid clicks coming from? The Ad Delivery Report displays only the valid clicks for which you are charged. Our Click Protection System uses a variety of techniques to filter clicks before they show up as a charge on your reports. This software is working 24 hours a day, seven days a week, and as a result, you may receive clicks for which you are not billed. Why is this information filtered by keyword/ad/ad group/campaign? We designed the Ad Delivery Report to be consistent with our domain blocking feature, which allows advertisers to block domains at the account level. Why isn’t there an automated way to add these URLs to my blocked domains list? Because the decision to block an entire domain or specific directories or sub-domains can impact the number of potential users to whom your ad is shown, we believe it is best to review the source that you are going to block and make a conscious decision in doing so. What do you classify as "Unknown" traffic? In a small number of cases, we are unable to reliably identify the page on which an ad impression was displayed. When this occurs, we tag the traffic as belonging to an “unknown” source. Please note that we work with our partners to spot and rectify such instances, when feasible. Can I still use the Ad Delivery Report if I’m using a third-party analytics package? Yes, you can still use the report to help you manage your account. Please note that data on your return-on-ad-spend (ROAS) and cost-per-acquisition (CPA) will only be displayed in the report if you are using the Conversion Only or Full Analytics tools in your account. Why don’t the clicks I’m seeing in my weblogs match what you’re showing in the Ad Delivery Report? There are a number of reasons why the number of clicks you see in your independent tracking may be different from the number reported by Yahoo! Search Marketing. 1) We process each click on an ad before redirecting it to your server, so one potential source of discrepancy is if your site (or Web counter) is down or unavailable. 2) Another possibility is that your page may already have been retrieved by what is known as a "caching proxy server." A caching proxy server is a computer on the Internet that intermediates Web page requests. These servers "remember" (cache) recent pages they have already served to other users. A subsequent request for a recently served page can be served from this cache, rather than going to your site and asking your site to serve the page. This means that your Web logs will not show the user's click or the page request. If you'd like to make sure your Web logs record all of your clicks, you can add a "no-cache" directive to your HTML pages in the <HEAD> section of your HTML code. Below, we've provided a no-cache directive that you can use: <META HTTP-EQUIV="Pragma" CONTENT="no-cache"> Here's an example of how the HTML code appears once the no-cache directive has been added: <HTML> The no-cache directive provided above instructs caching proxy servers to not remember a particular page. This will cause the caching proxy server to make a request of your site each time a user clicks through, so that your Web logs will have an opportunity to record the click. Dedicated Traffic Quality Team Advertiser Traffic Quality Council |